Service Advisor

4 weeks ago


Regina, Saskatchewan, Canada Capital Ford Lincoln Inc. Full time

At Capital Ford Lincoln Inc., we're seeking a skilled Service Advisor to join our team. As a key member of our service department, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Provide personalized service to customers, addressing their needs and concerns in a professional and courteous manner.
  • Work closely with service technicians to diagnose and repair vehicles, ensuring timely and accurate completion of work orders.
  • Communicate effectively with customers, providing clear and concise information about vehicle repairs and maintenance.
  • Meet or exceed sales and customer satisfaction targets, driving business growth and customer loyalty.
  • Collaborate with colleagues to achieve departmental goals and objectives, promoting a positive and inclusive work environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Valid driver's license and a clean driving record.
  • Prior experience in a customer-facing role, preferably in the automotive industry.

About Us:

Capital Ford Lincoln Inc. is a leading automotive dealership committed to delivering exceptional customer service and support. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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