Service Advisor

4 weeks ago


Regina, Saskatchewan, Canada Capital Ford Lincoln Inc. Full time

Capital Ford Lincoln Inc. is seeking a highly skilled Service Advisor to join our team.

The ideal candidate will act as the go-between for Service Technicians and customers, ensuring a seamless and transparent customer experience.

Key Responsibilities:

  • Greet customers in a friendly manner and determine their vehicle needs.
  • Produce repair orders with full transparency and ensure proper authorization from customers.
  • Meet or exceed targeted sales goals and customer satisfaction index.
  • Administer new and used vehicle warranty repairs in accordance with manufacturer guidelines.

We offer a supportive and inclusive workplace with a variety of family-oriented programs, including:

  • Comprehensive health and dental benefits.
  • Short and long-term disability coverage.
  • Regular family-friendly social events.
  • Group RRSP options.
  • Maternity leave top-up program.
  • Employee and Family Assistance Program.

Requirements:

  • Maintain a professional and positive personality throughout the workday.
  • Confidently work with customers and staff from diverse backgrounds.
  • Effective listening skills when speaking with guests and Technicians.
  • Desire to provide a high level of customer service.
  • Valid Driver's License.
  • Ability to set and achieve targeted goals.

At Capital Ford Lincoln Inc., we strive to move customers' lives forward with the best in automotive solutions, service, and people. Our core values of respect, transparency, care, excellence, and innovation drive our growth-driven organization.



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