Facilities Operations Manager
2 days ago
About This Opportunity
Black & McDonald is seeking an experienced Facilities Operations Manager to join our team. As a Facilities Operations Manager, you will be responsible for the coordination and supervision of staff and subcontractors operating within various Black & McDonald FMO accounts.
Key Responsibilities
- Provide leadership and assist with strategic objectives related to facility operations.
- Work Order Management; Supervise, plan and coordinate work assignments for Building Operators, Maintenance Mechanics, and all other maintenance staff/trades.
- Collaboration with customer stakeholders, supervisors, and EHS to devise work plans, including issuance of building communication, and completing risk assessments.
- Collaborate with tenants to complete work requests and maintenance with minimal disruption and adherence to customer protocols.
- Effectively monitor, prioritize, and dispatch work orders to maximize productivity and ensure quality by verifying and auditing closed work orders to assess completeness and correctness.
- Ensure all training and certification requirements for staff are met through comprehensive tracking and scheduling.
- Perform daily site walk-throughs and conduct a minimum of one weekly inspection of active worksites.
- Formulate action plans for facility operational and emerging issues, as needed.
- Recommends/Implements Solutions to Facility operational issues.
- Hire and supervise the activities of subcontractors and subordinate staff.
- Participate and provide updates to customer designates during weekly/bi-weekly/monthly meetings or as needed.
- Provide assistance for internal or client-based audits or inspections as needed.
- Ensure that required environmental, health, and safety, security, and quality assurance programs are implemented as per internal/client-specific policies and local codes and regulations.
- Provide oversight and technical guidance to direct reports, as needed.
- Participate in major vendor monthly performance meetings and hold vendors accountable for contractual deliverables.
- Support preparation of Quarterly Business Reviews, alongside Operations/Facility Manager.
- Internal/External stakeholder management.
- Emergency response planning and auditing.
- Mentor and train reporting staff.
- Performance development and career planning for team.
- Quality assurance checks to ensure vendor contract obligations are being satisfied.
- Perform other duties as required.
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