Customer Service Ambassador

1 month ago


Mississauga, Ontario, Canada FASTSIGNS Full time
Job Title: Customer Service Representative

Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, assisting with daily center operations, and supporting our sales team in achieving their goals.

Responsibilities:
  • Provide top-notch customer service to our clients, ensuring their needs are met and exceeded.
  • Assist with daily center operations, including answering phones, filing documents, and maintaining a clean and organized workspace.
  • Support our sales team by contacting customers, labeling and mailing marketing materials, and delivering orders as needed.
  • Maintain center appearance by vacuuming, emptying trash cans, and cleaning counters and windows.
  • Assist with accounting tasks, including printing and calling the aging report, printing and mailing statements, and making bank runs.
  • Order and manage office supplies, ensuring departmental needs are met.
  • Assist Outside Sales Professionals as needed, including contacting vendors for pricing and shipping updates.
  • Serve as a production backup when needed, inputting data, faxing, mailing, copying, and filing.
  • Participate in and practice the brand mentality of "Everybody Sells", constantly looking for sales opportunities for the center.
  • Serve as a backup for answering the phone if the franchisee, manager, and sales/service employees are busy assisting other customers.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and knowledge of office software.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
  • A competitive hourly rate of $16.00 - $18.00.
  • A fast-growing industry with opportunities for advancement.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today



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