Customer Service Ambassador

6 days ago


Mississauga, Ontario, Canada GameTime Full time

At GameTime, we're passionate about delivering an exceptional experience to our guests. As a Customer Service Ambassador, you'll play a key role in ensuring that every guest leaves happier than when they arrived.

About the Role

This is a dynamic and rewarding opportunity for energetic individuals with a great personality and a knack for keeping guests happy. Whether you're looking for a full-time career or a part-time position, we offer a supportive environment that recognizes your hard work and helps you grow professionally and personally.

Main Responsibilities
  • Deliver outstanding customer service by being attentive to guests' needs and ensuring their satisfaction.
  • Showcase knowledge of our menu, take orders efficiently, describe daily specials, and upsell to enhance the overall dining experience.
  • Follow Smartserve guidelines for responsible alcohol service, maintaining a safe and enjoyable environment for all guests.
  • Foster strong teamwork and communication skills, working closely with other staff members and the management team to achieve common goals.
  • Adhere to Health and Safety policies and procedures, contributing to a secure and healthy workplace.
Requirements and Qualifications
  • A minimum of one year of experience in serving or bartending (preferably in a fast-paced environment).
  • Possession of Smartserve certification.
  • The ability to thrive in a dynamic environment, staying flexible and adaptable to meet changing demands.
  • Availability to work varied shifts, including evenings and weekends, to ensure seamless guest experiences.
What We Offer

We provide a competitive salary of $40,000 - $60,000 per annum, depending on experience and location. If you're passionate about delivering top-notch customer service and are eager to grow with our team, apply now



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