Customer Service Ambassador
2 weeks ago
Associa is a dynamic and forward-thinking organization dedicated to delivering exceptional services to our clients. Our team of professionals is committed to excellence, integrity, and customer satisfaction.
Salary
The estimated annual salary for this position is $45,000-$60,000, depending on experience and qualifications. This competitive compensation package reflects the value we place on attracting and retaining top talent in the industry.
Job Description
As a Customer Service Representative at Associa, you will be the first point of contact for our residents, providing timely and effective support via phone and email. Your primary responsibility will be to resolve issues efficiently, while also offering administrative assistance to our property managers. This entry-level role offers opportunities for growth and development, leading to a successful career as a Property Manager in the condominium industry.
Key Responsibilities:
- Respond to resident inquiries and resolve issues promptly and professionally.
- Provide administrative support to property managers, including data entry, filing, and other tasks.
- Develop and maintain knowledge of company policies, procedures, and industry best practices.
Requirements and Qualifications
To succeed in this role, you should possess excellent communication skills, attention to detail, and patience when dealing with difficult situations. A minimum of one year's experience in a fast-paced customer service environment is required, along with a valid driver's license for site visits throughout the GTA.
Benefits
We offer a comprehensive benefits package, including extended medical and dental coverage, paid vacation time, and sick leave. We strive to create a positive work environment that supports the well-being of our employees and promotes a healthy work-life balance.
Equal Opportunity Employer
Associa is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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