Pharmacy Support Professional
23 hours ago
Overview
Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. We strive to provide outstanding patient care by offering accessible healthcare with a personal touch in each community we serve.
About the Role
This full-time position is ideal for individuals seeking to gain experience in the healthcare industry while contributing to the efficient operation of the pharmacy. As a Pharmacy Assistant, you will provide essential support to pharmacists and pharmacy technicians in delivering high-quality pharmaceutical services to patients.
Responsibilities
- Customer Service: Greet customers, answer phone calls, and respond to inquiries about medications and pharmacy services in a courteous and professional manner.
- Patient Care: Assist in processing prescription orders, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
- Inventory Management: Receive, unpack, and stock incoming shipments of medications and supplies. Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
- Cleaning and Maintenance: Maintain cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations. Dispose of expired medications and hazardous waste according to regulatory guidelines.
- Administrative Support: Perform clerical tasks such as filing, faxing, and scanning documents. Assist with processing insurance claims and coordinating prescription transfers as required.
Requirements
- Education: High school diploma or equivalent. Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
- Experience: Prior experience in a retail or healthcare setting is advantageous but not required. On-the-job training will be provided.
- Communication Skills: Excellent verbal and written communication skills. Ability to interact professionally with customers and colleagues.
- Attention to Detail: Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
- Organization: Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Computer Literacy: Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems (training will be provided).
- Team Player: Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on the operational hours of the pharmacy.
Estimated Salary Range
$40-$50 per hour, depending on experience.
Benefits
We are an equal opportunity employer and offer a competitive salary range, opportunities for advancement, and a positive work environment.
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