Pharmacy Support Associate
1 week ago
Pharmacy Assistant Role
We are seeking a skilled Pharmacy Assistant to provide essential support to our pharmacists and pharmacy technicians in delivering high-quality pharmaceutical services to patients.
Key Responsibilities
- Provide exceptional customer service, responding to inquiries about medications and pharmacy services in a courteous and professional manner.
- Assist in processing prescription orders, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
- Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
- Receive, unpack, and stock incoming shipments of medications and supplies, monitoring inventory levels and conducting stock rotations as needed.
- Maintain cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations.
- Perform clerical tasks such as filing, faxing, and scanning documents, and assist with processing insurance claims and coordinating prescription transfers as required.
- Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.
Requirements
- High school diploma or equivalent, with completion of a pharmacy assistant program or relevant healthcare certification preferred.
- Prior experience in a retail or healthcare setting is advantageous, but on-the-job training will be provided.
- Excellent verbal and written communication skills, with ability to interact professionally with customers and colleagues.
- Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
- Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems.
- Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.
Working Conditions
- This is a full-time position, with standard work hours typically ranging from 35-40 hours per week.
- The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
- Work shifts may include evenings, weekends, and holidays, based on the operational hours of the pharmacy.
Neighbourly Pharmacy is an equal opportunity employer, committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
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