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Pharmacy Assistant Role
4 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Associate in a pharmacy setting. This is an exciting opportunity to gain experience in the healthcare industry while providing excellent customer service.
Job SummaryAs a Customer Service Associate, you will be responsible for providing exceptional customer service, assisting with prescription processing, medication dispensing, inventory management, and administrative tasks. You will work closely with pharmacists and pharmacy technicians to ensure accurate and efficient delivery of pharmaceutical services.
Key Responsibilities- Customer Service: Greet customers, answer phone calls, and respond to inquiries about medications and pharmacy services in a courteous and professional manner.
- Prescription Processing: Assist in processing prescription orders, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
- Medication Dispensing: Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
- Inventory Management: Receive, unpack, and stock incoming shipments of medications and supplies. Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
- Cleaning and Maintenance: Maintain cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations. Dispose of expired medications and hazardous waste according to regulatory guidelines.
- Administrative Support: Perform clerical tasks such as filing, faxing, and scanning documents. Assist with processing insurance claims and coordinating prescription transfers as required.
- Education: High school diploma or equivalent. Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
- Experience: Prior experience in a retail or healthcare setting is advantageous but not required. On-the-job training will be provided.
- Communication Skills: Excellent verbal and written communication skills. Ability to interact professionally with customers and colleagues.
- Attention to Detail: Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
- Organization: Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Computer Literacy: Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems (training will be provided).
This is a full-time position, with standard work hours typically ranging from 35-40 hours per week. The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. In addition to competitive compensation, we offer a comprehensive benefits package, including health, dental, and vision coverage, as well as opportunities for professional development and growth.
We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
