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Technical Support Specialist

1 month ago

Brampton, Ontario, Canada Tejas Solutions Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Tejas Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees. This is a permanent position with a flexible schedule, working 30 to 40 hours per week. The ideal candidate will have a college education and at least 7 months of experience in a related field.

Key Responsibilities
  • Provide technical support and assistance to clients and employees via phone, email, and in-person.
  • Install, configure, and troubleshoot computer systems, networks, and software.
  • Collaborate with the IT team to resolve technical issues and improve system performance.
  • Develop and maintain technical documentation and knowledge base articles.
  • Participate in the design and implementation of new IT systems and processes.
Requirements
  • College education in a related field.
  • At least 7 months of experience in a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and under pressure.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.