Business Process Optimization Specialist

3 weeks ago


Old Toronto, Canada Capital One Canada Full time

Company Overview

Capital One Canada is a leading financial institution committed to providing innovative credit solutions to millions of Canadians. With over 20 years of experience, we strive to put our customers first by building modern technology that simplifies and humanizes the world of credit cards.

Salary

We offer an attractive salary package, with an estimated annual compensation of $120,000 - $150,000, depending on experience and qualifications.

Job Description

As a Business Process Optimization Specialist at Capital One Canada, you will work closely with extended teams across the enterprise to manage and improve processes. Your key responsibilities will include:

  • Ensuring compliance with regulatory commitments and customer promises
  • Identifying and mitigating risks within processes
  • Leading issue resolution when breakdowns occur
  • Establishing practices to manage day-to-day activities related to processes

Required Skills and Qualifications

To succeed in this role, you will need:

  • A Bachelor's degree
  • At least 4 years of experience working in process management or related fields
  • Experience in basic coding and/or data visualization (e.g. SQL, Tableau)
  • Experience working in an Agile workplace environment

Benefits

As a valued member of our team, you can expect a comprehensive benefits package, including:

  • Full coverage for spouses, domestic partners, and dependents
  • A flexible, comprehensive, and consistent benefits program across the organization

About Us

We're committed to fostering a diverse and inclusive work environment where associates can thrive. At Capital One Canada, we believe in helping our associates live well – physically, financially, and emotionally. Join us in our mission to revolutionize the banking industry and make a difference in the lives of our customers.



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