Claims Director

4 weeks ago


Vaughan, Ontario, Canada CAA Club Group Full time

Position Overview

The successful candidate will be responsible for leading the development, implementation, and continuous improvement of claims management practices and processes within the CAA Club Group. This role requires a strong leader with excellent communication and collaboration skills, as well as a deep understanding of regulatory requirements and industry trends.

Key Responsibilities

  • Develop and execute controls/systems to manage indemnity and expense costs
  • Develop, communicate, and monitor key performance indicators
  • Build and foster strong relationships with key stakeholders, enablement teams, and external partners
  • Maintain awareness of legal, regulatory, and compliance developments within the insurance claims industry
  • Direct the development of vendor selection/management and audit processes
  • Lead and mentor team members, providing guidance, feedback, and direction for professional development plans

Requirements

  • University degree
  • FCIP and/or CIP designation
  • 10+ years of experience managing claim adjudication and operations teams in a P&C insurance environment
  • Strong knowledge of regulatory requirements
  • Exceptional leadership and collaboration skills
  • Excellent communication and presentation skills

What We Offer

  • Competitive salary
  • Annual bonuses and merit increases
  • Flexible benefit plan
  • Defined Contribution Pension
  • Complimentary CAA Membership

As a condition of employment, you must be and remain fully vaccinated.


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