Senior Solution Consultant-Partners

5 days ago

Old Toronto, Ontario, Canada Servicenow Full time
About ServiceNow

At ServiceNow, we're revolutionizing the way organizations work. Our technology empowers businesses to operate faster, be more scalable, and deliver exceptional customer experiences. We're a team of innovators, thinkers, and doers who share a passion for making a difference.

Job Description

We're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of our latest ServiceNow solutions and capabilities. You'll work closely with our partners to build practices that deliver exceptional customer outcomes and evangelize ServiceNow mindshare to our partner community.

Responsibilities
  • Provide pre-sales support and technical product advice to our partners
  • Communicate our latest ServiceNow solutions and capabilities to our partner community
  • Assist our partners in building practices that deliver exceptional customer outcomes
  • Evangelize ServiceNow mindshare to our partner community
  • Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform
  • Mentor and guide our partner solution consultants to develop and apply new knowledge and skills
  • Take responsibility as the primary technical touchpoint with peers when partners are engaged within an account or pursuit
Requirements
  • 5+ years of Pre-Sales Solution Consulting experience
  • 2+ years of ServiceNow experience
  • 2+ years of Partner experience
  • Toronto or Greater Toronto Area is preferable for location
  • Undergraduate degree in Commerce, Computer Science, Engineering, or related field
  • Working knowledge of modern web technologies and cloud computing
  • Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
  • Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
  • Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals
  • Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
  • Sharp business judgment, ability to see 'big picture' and to prioritize
  • Executive presence, strong verbal and written communication
  • Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment
  • Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
  • Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)
What We Offer

We offer a dynamic and inclusive work environment, competitive compensation, and opportunities for growth and development. If you're passionate about technology, innovation, and making a difference, we encourage you to apply.

Equal Employment Opportunity

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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