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About ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
We serve a diverse range of customers, including over 7,700+ organizations, and we're proud to be one of the World's Most Admired Companies and a Fortune 100 Best Companies to Work For. Our technology is designed to help organizations operate faster and be more scalable than ever before.
About the Role
We're seeking a Senior Solution Consultant to support our Global Partnerships and Channel partners. In this role, you will be expected to provide pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes. Additionally, you will be responsible for evangelizing ServiceNow mindshare to our partner community to evolve a "ServiceNow First" approach, to sell effectively to their customers, and to extend the ServiceNow value proposition.
Key Responsibilities
- Provide pre-sales support and technical product and architecture advice to partners
- Communicate the latest ServiceNow solutions and capabilities to partners
- Assist partners in building practices that deliver exceptional customer outcomes
- Evangelize ServiceNow mindshare to the partner community
- Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform
- Mentor and guide partner solution consultants to develop and apply new knowledge and skills
- Provide feedback, guidance, and advice on the 'Art of Story Telling' to partner solution consultants
- Create long-term enduring relationships with partners and their senior leadership
- Demonstrate domain and technical expertise across multiple industry verticals
Requirements
- 5+ years of Pre-Sales Solution Consulting experience
- 2+ years of ServiceNow experience
- 2+ years of Partner experience
- Undergraduate degree in Commerce, Computer Science, Engineering, or related field
- Working knowledge of modern web technologies and cloud computing
- Experience and understanding of multiple technical domains
- Excellent understanding of the architectural principles for cloud-based platforms
- Intrinsically curious and passionate about researching current and emerging technologies
- Quick adoption and understanding of industry/vertical business challenges
- Strong facilitation skills and ability to see 'big picture'
- Executive presence and strong verbal and written communication
- Ability to manage change and ambiguity with an action-orientation/drive
What You'll Get
- Opportunity to work with a diverse range of customers and partners
- Chance to develop and apply new knowledge and skills
- Collaborative and dynamic work environment
- Competitive compensation and benefits package
Travel Requirements
This role requires approximately 25% travel.
