Sales Support Associate

3 weeks ago


Montreal, Quebec, Canada EMCO Corporation Full time

The Sales Support role at EMCO Corporation is an exciting opportunity to collaborate with our sales team and deliver exceptional customer experiences.

As a member of our dynamic team, you will work closely with sales consultants to meet customer needs, ensure timely resolutions, and maintain strong relationships. Your contributions will play a crucial part in driving business growth and customer satisfaction.

We offer a competitive base salary of $45,000 per year, along with a comprehensive benefits package, including pension fund, annual profit sharing, and employee assistance programs.

Key responsibilities include:

  • Create high-quality technical and photo documents
  • Maintain accurate lead times with suppliers
  • Provide exceptional customer support
  • Offer receptionist support as needed
  • Stay up-to-date with new products and services through training
  • Demonstrate curiosity and interest in finding solutions
  • Contribute to a positive work environment based on teamwork

Main qualifications for this position include:

  • Bilingual French/English proficiency
  • Strong team spirit and attitude
  • Passion for customer service
  • Active listening skills to understand customer and sales consultant needs
  • Versatility and resourcefulness
  • Autonomy and ability to take initiative
  • Prioritization and adaptability
  • Proficiency in the Microsoft Office suite

This role offers a great balance of work-life harmony, with a standard 40-hour workweek from Monday to Friday. You'll enjoy various company-provided benefits, including gym and shower facilities, a pleasant working environment, and proximity to public transportation.



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