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Clerical Assistant
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Clerical Support Specialist
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at PHSA. As a key member of our Regional Programs team, you will provide administrative support to our staff and clients, ensuring the smooth operation of our services.
Key Responsibilities
- Transcribe medical dictation, including correspondence and reports, to Court, Review Board, and clinical reports, notes, and correspondence, according to pre-set format, protocols, and deadlines.
- Provide reception services, including operating a multi-line reception switchboard, responding to inquiries, taking/relaying messages, and redirecting callers to appropriate personnel.
- Process referrals and enter client data into computer systems, databases, and other software programs, under the direction of the Supervisor.
- Maintain client charts, including receiving documentation, creating clinical records, and ensuring material is labeled with patient information.
- Maintain schedules and perform event and program tracking, including logging into and reviewing electronic calendars/schedules, monitoring upcoming deadlines and appointment dates.
Requirements
- Grade 12, graduation from an approved program in medical transcription, and one (1) year's recent, related experience, or an equivalent combination of education, training, and experience.
- Ability to keyboard at 60 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents.
What We Offer
- A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
About PHSA
PHSA is a provincial health services authority that plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.
Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
