Front Desk Associate

4 weeks ago


Squamish, Canada Squamish Adventure Inn Full time

We are seeking a skilled Front Desk Agent to join our team at Squamish Adventure Inn. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Requirements:

  • 1 year to less than 2 years of experience in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Reliability and a positive attitude

What We Offer:

  • Bonus
  • Free parking available
  • On-site amenities
  • Team building opportunities
  • Permanent position
  • 30 to 36 hours per week

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