Front Desk Agent

3 months ago


Squamish, Canada Hostelling International Canada Full time

FRONTDESKAGENT

AstheFrontDeskAgentatTheSquamishAdventureInn,youwillbethefaceandfirstpointof contact of ourHostel, engaging with guests from all over the world and ensuring they haveanexceptional stay. This multifaceted role involves the following key day-to-dayresponsibilities:

JOB DESCRIPTION:

CustomerService&Check-ins/Check-outs:

Provide outstandingcustomerservicetoguests–addressinginquiries, concerns,andrequests promptly and professionally.As the face of the Hostel, youwill act as a liaison between guests and Management to ensure seamlesscommunication and resolution of issues and/or complaints.Efficiently handle guestcheck-ins and check-outs, ensuring accuraterecordkeeping, paymenthandling and explaining the Hostel’s rules and requirements.Suggestingactivities and recommendationstoguests,witha focusonouractivity partners.Help generatepositivereviewsanddirect bookingsMaintain awell-organizedandvisuallyappealingmerchandisedisplayandreceptionarea

RentalShopOperations:

Manage thehostel'srentalshop,includingoutdoorequipment(bikes,kayaks,SUPs, etc.)Conduct thoroughinspectionsofequipmentpre/postrentals,ensuringsafetyandfunctionality.Assist guestsinselecting appropriategearbasedontheirpreferencesand experience.Aiding inthefacilitating of growingtherentalfleet&overall offering.

HousekeepingSupport:

Aid housekeepingdepartmentwithdailytasks,includinglaundryandcleaningcommonareas.Collaboratewithhousekeepingtoensureahighstandardofcleanlinessandcomfortforguests.Regularlytidy,cleanandorganizeallcommonspacesthroughoutyour shift.

SocialMediaManagement:

Curate postsandstoriesrelevanttotheHostelwhilststayingwithinapredetermined framework.Reply tomessagesontheHostel’sofficialaccountsandinteractwithotherlocal businesses


WHAT WE OFFER:

A generous bonus structure including completion bonus and performance incentives4% vacation payWeekly hostel-family dinners and regular events/anticsDangerous proximity to the best ice cream in Squamish (Narwhals)A never-ending supply of new faces (our part time Crew change every 3 to 4 months)Waterfront location in one of the best outdoor playgrounds in the worldFAM tours with local business and tour operatorsComplimentary stays at all HI Canada Hostels


COMPENSATION

We pay our entire team by the hour, not salary, and there’s a very good reason for this. Big businesses love Salaried jobs because it allows them to give the Management team tons of overtime and not pay an extra dollar. We compensate our team for every hour worked, every time they’re called, and we don’t force our team to sit at work when there’s nothing to do. We want you to go adventuring in Squamish

The Front Desk Agent starting salary begins at $20.00/hr and is reviewed annually. This is a career position with a small family-owned business

WORKSCHEDULE

Permanent Full-Time (30-35 hours per week, usually around 35) and generally you’ll work 10am to 6pm (Thursday to Monday). You’ll have less competition on the trails and craigs on your days off

JOBQUALIFICATIONS(GOTTAHAVES):

Fluent English (speaking and writing). Extra languages are a bonusExtensive experience in a customer service role in the accommodation/hospitality worldCriminal Background CheckBasic computer skillsLiving in or willing to relocate to Squamish, BC – The Adventure Capital of CanadaValid work permit or Canadian citizenValid Driver’s license and vehicle is a bonus

APPLICATIONPROCESS

If this position sounds like a good fit please send your resume, relevant references, phone number and the best time to contact you at manager@squamishhostel.com.


  • Front Desk Agent

    3 months ago


    Squamish, Canada True North Hostelling Association Full time

    **FRONT** **DESK** **AGENT** As the Front Desk Agent at The Squamish Adventure Inn, you will be the face and first point of contact of our Hostel, engaging with guests from all over the world and ensuring they have an exceptional stay. This multifaceted role involves the following key day-to-day responsibilities: **JOB **DESCRIPTION**: Customer Service &...


  • Squamish, Canada Squamish Hospitality Group Inc. Full time

    Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your main responsibilities will include checking guests in and out, answering phone calls, and assisting with guest inquiries. **Duties**: - Greet...

  • Front Desk Agent

    1 month ago


    Squamish, Canada Inbiz Full time

    Job requirements: - Excellent customer service skills - Punctuality - Good organization skills - Willing to learn - A good team member - Basic computer skills Preferred job skills: - Experience in a front desk role - Experience in the print or sign industry - Good understanding of bidding and estimating - An understanding of bookkeeping requirements -...

  • Front Desk Agent

    3 months ago


    Squamish, Canada Squamish Adventure Inn & Hostel Full time

    As the **Front Desk Agent **at **The Squamish Adventure Inn**, you will be the face and first point of contact of our Hostel, engaging with guests from all over the world and ensuring they have an exceptional stay. This multifaceted role involves the following key day-to-day responsibilities: **JOB DESCRIPTION**: - Customer Service &...


  • Squamish, Canada Oxygen Yoga and Fitness Squamish Full time

    Hiring Front Desk Receptionist Template: **NOT YOUR TYPICAL YOGA STUDIO!** Oxygen Yoga & Fitness is the fastest growing Yoga and Fitness Studio in Canada! Born on Canada’s West Coast in 2011 and doubling studios year after year! 100+ studios across Canada & now in U.S.A! Modern, Revolutionary & Boutique - Oxygen Yoga and Fitness offers variety & unique...

  • Hotel Front Desk Agent

    6 months ago


    Squamish, Canada Squamish Hospitality Group Inc. Full time

    **Company description** Squamish Hospitality Group is a Motel operator based in Squamish, BC. **Job Summary** Assign rooms according to guest request and preferences. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out...

  • Hotel Front Desk Agent

    7 months ago


    Squamish, Canada Squamish Hospitality Group Inc. Full time

    **Company description** Squamish Hospitality Group is a Motel operator based in Squamish, BC. **Job Summary** Assign rooms according to guest request and preferences. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out...

  • Hotel Front Desk Agent

    6 months ago


    Squamish, Canada Squamish Hospitality Group Inc. Full time

    **Company description** Squamish Hospitality Group is a Motel operator based in Squamish, BC. **Job Summary** Assign rooms according to guest request and preferences. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out...

  • Hotel Front Desk Agent

    6 months ago


    Squamish, Canada Squamish Hospitality Group Inc. Full time

    **Company description** Squamish Hospitality Group is a Motel operator based in Squamish, BC. **Job Summary** Assign rooms according to guest request and preferences. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out...


  • Squamish, Canada Crash Hotel Full time

    We are proud of our 27-room hotel and believe it is one of kind. Our ideal location places guests only moments from a variety of activities and adventure. We are situated above the heart of Squamish's nightlife. We delivering unique guest experiences, and ensuring that all our guests have a clean, safe and memorable time. If you are looking for something a...

  • Front Office Manager

    2 months ago


    Squamish, Canada Executive Hotels Full time

    ABOUT EXECUTIVE HOTELS AND RESORTS: With a rich 25-year history and a portfolio spanning seventeen properties across North America, Executive Hotels and Resorts leads the way for full-service boutique and plaza hotels and resorts. Quality workmanship, excellent customer service, attention to detail: these are principles that Executive Group Developments has...

  • Agent de Réception

    3 months ago


    Squamish, Canada True North Hostelling Association Full time

    **_L'affichage de cet emploi en anglais reflète la langue de travail._** **FRONT** **DESK** **AGENT** As the Front Desk Agent at The Squamish Adventure Inn, you will be the face and first point of contact of our Hostel, engaging with guests from all over the world and ensuring they have an exceptional stay. This multifaceted role involves the following...

  • Front Desk Agent

    4 months ago


    Squamish, Canada Executive Hotels Full time

    Job Description: Guest Services Representative First impressions are everything! As a Guest Services Representative with Executive Suites Hotel and Resort Squamish you will have the opportunity to create lasting memories for every guest; welcoming them from the moment they walk in the doors! Hotel Overview: Executive Suites Hotel and Resort Squamish provides...

  • Front Desk Agent

    6 months ago


    Squamish, Canada Viaggio Hospitality Group Full time

    Howe Sound Inn is a cozy twenty-room hotel located in downtown Squamish, BC, surrounded by the incredible views of The Chief, Mamquam Mountain & the Tantalus Mountain Range. Howe Sound Inn is looking for dynamic individuals to join our guest services team. **Job description** - Welcome guests on arrival in the lobby in a warm, friendly and professional...


  • Squamish, Canada Mountain Retreat Hotel & Suites Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Develop and implement policies and procedures for daily operations - Supervise staff - Conduct performance reviews - Conduct training sessions - Negotiate with clients for the use of facilities - Perform front desk duties - Prepare budgets and monitor revenues and expenses - Prepare...


  • Squamish, Canada Sea to Sky Sports Physiotherapy Full time

    **Sea to Sky Sports Physio** is looking to fill a _part-time front desk administration/patient experience coordinator_ position. The position would involve working at both of our clinic locations in downtown Squamish. **Responsibilities and Duties**: - Registering patients in Jane App, collect payments, issue receipts, process retail product sales -...

  • Guest Service Agent

    6 months ago


    Squamish, Canada Viaggio Hospitality Group Full time

    **Who We Are** Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality,...

  • Guest Service Agent

    2 months ago


    Squamish, Canada Viaggio Hospitality Group Full time

    **Who We Are** Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality,...


  • Squamish, Canada Mountain Retreat Hotel & Suites Full time

    Education: Expérience: EducationCollege/CEGEPTasksDevelop and implement policies and procedures for daily operationsSupervise staffConduct performance reviewsConduct training sessionsNegotiate with clients for the use of facilitiesPerform front desk dutiesPrepare budgets and monitor revenues and expensesPrepare marketing plansImplement marketing...


  • Squamish, Canada Mountain Retreat Hotel & Suites Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksDevelop and implement policies and procedures for daily operationsSupervise staffConduct performance reviewsConduct training sessionsNegotiate with clients for the use of facilitiesPerform front desk dutiesPrepare budgets and monitor revenues and expensesPrepare marketing plansImplement...