Service Technician

4 days ago


Québec, Quebec, Canada NCR Corporation Full time

About NCR Corporation

NCR Corporation is a leading provider of technology solutions for the financial services, retail, and hospitality industries. With a global presence and a workforce of 38,000 people, NCR is committed to delivering innovative solutions that meet the evolving needs of its customers.

Job Summary

We are seeking a highly skilled and motivated Service Technician to join our team. As a Service Technician, you will be responsible for providing technical support and maintenance services to our customers, ensuring that their equipment is functioning properly and efficiently.

Key Responsibilities

  • Provide technical support and maintenance services to customers, including installation, repair, and troubleshooting of equipment.
  • Perform routine maintenance tasks, such as cleaning and lubricating equipment, to ensure optimal performance.
  • Assist customers in resolving technical issues, providing solutions and workarounds as needed.
  • Collaborate with internal teams to resolve complex technical issues and improve overall service delivery.
  • Maintain accurate records of customer interactions, including service requests, issues, and resolutions.

Requirements

  • High School diploma or equivalent required.
  • Valid provincial license and clean driver's record required.
  • Canadian citizen or permanent resident required.
  • Must have valid passport to travel to the US for training.
  • Up to a year of related experience preferred.
  • Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 required.
  • Excellent communication and problem-solving skills required.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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