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Admissions and Membership Team Associate

2 months ago

Vancouver, British Columbia, Canada Science World Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Visitor Experience team as an Admissions/Membership Team Member. As a key member of our front-facing team, you will provide exceptional service to our guests, ensuring a welcoming and engaging experience at Science World.

Key Responsibilities
  • Provide friendly and responsive services to visitors, including general inquiries, problem-solving, and information services.
  • Process payments and registrations for admissions, memberships, and events in a timely and accurate manner.
  • Assist with the planning and execution of special membership events and promotions.
  • Perform administrative duties, including maintaining accurate records and supplies.
  • Collaborate with the Visitor Experience team to ensure a seamless and enjoyable experience for our guests.
Requirements
  • Previous experience in customer service, sales, or a related field.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Basic computer skills and experience with cash handling.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a passionate and dedicated team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.