HVAC Business Development Associate
3 days ago
About Us:
We deliver innovative HVAC solutions that meet the diverse needs of our customers. With a strong reputation in the industry, we prioritize quality, reliability, and exceptional customer service.
Our company, Unilux HVAC Industries Inc., has been featured in the Globe and Mail's Report on Business as one of Canada's Top Growing Companies. We plan to continue strategic business development in the USA.
Position Overview:
We are seeking a motivated Inside Sales Associate to join our dynamic team. This role plays a crucial part in driving sales growth by engaging with clients and providing tailored solutions.
The position will support our outside sales team by preparing sales documentation, submittal drawings, and backing projects through our release process. Responsibilities include answering customer inquiries, maintaining strong client relationships, creating detailed quotes and proposals, collaborating with the sales team, tracking sales metrics, addressing customer concerns, and staying up-to-date on industry trends.
Key Responsibilities:
- Respond to customer inquiries regarding HVAC products and services with accuracy and enthusiasm.
- Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
- Prepare detailed quotes and proposals, ensuring competitive pricing and product information.
- Collaborate with the sales team to deliver detailed sales release documents to production.
- Track sales metrics and report on progress to management regularly.
- Assist in resolving customer issues and concerns with professionalism and care.
- Stay informed about industry trends, product developments, and competitor activities.
Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree in business or a related field preferred.
- 1-3 years of inside sales experience, preferably in the HVAC or related industry.
- Strong communication and interpersonal skills.
- Customer-focused mindset with excellent problem-solving abilities.
- Proficient in CRM software and Microsoft Office Suite.
- Ability to thrive in a fast-paced, team-oriented environment.
What We Offer:
- Competitive salary with performance-based bonuses.
- Comprehensive benefits package, including health and dental.
- Ongoing training and professional development opportunities.
- A collaborative and supportive team culture.
- Opportunities for career advancement within Unilux HVAC Industries Inc.
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