Food Service Team Lead

4 weeks ago

Elmvale, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service counter attendants and food preparers to ensure exceptional customer service and high-quality food products.

Key Responsibilities:
  • Establish and maintain efficient work schedules to meet customer demand
  • Supervise and coordinate the activities of food service staff to ensure seamless service delivery
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
  • Estimate ingredient and supply requirements to ensure adequate stock levels
  • Monitor and maintain quality control standards for food and service
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage
  • Establish and maintain positive relationships with customers, staff, and suppliers
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Flexibility to work varying shifts, including evenings and weekends
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition as a valued member of our team

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