Food Service Team Lead

4 weeks ago


Elmvale, Ontario, Canada SUBWAY Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at SUBWAY. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
  • Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service.
  • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
  • Prepare budgets and cost estimates, ensuring that we are operating within our means.
  • Address customer complaints and concerns, providing exceptional customer service and resolving issues promptly.
  • Maintain records of stock, repairs, sales, and wastage, providing valuable insights into our operations.
  • Prepare and submit reports, ensuring that our management team is informed and up-to-date on our performance.
Requirements:
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a food service environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
  • Ability to work in a fast-paced environment, with tight deadlines and high pressure.
  • Physical stamina to stand for extended periods, with the ability to lift and move heavy objects.
Work Environment:

Our restaurant is a fast-paced environment, with a focus on providing exceptional customer service and high-quality food. As a Food Service Supervisor, you will be working in a team environment, with a focus on collaboration and communication.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.


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