Food Service Team Lead

4 weeks ago


Elmvale, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

Join our team at Tim Hortons as a Food Service Supervisor and take on a leadership role in our fast-paced kitchen environment. As a key member of our team, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that food and service meet quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.
  • Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Dependability and flexibility.
Working Conditions:
  • Food service establishment.
  • Coffee shop.
Personal Suitability:
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Dependability.
Government Programs:
  • Recognized employer.
Support for Newcomers and Refugees:
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Supports newcomers and/or refugees with foreign credential recognition.
Support for Youths:
  • Offers on-the-job training tailored to youth.
Support for Indigenous People:
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.
Work Term:
  • Permanent.
Work Language:
  • English.
Hours:
  • 30 to 40 hours per week.


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