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Clerical Support Specialist

2 months ago

Victoria, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at PHSA. As a key member of our Regional Programs team, you will provide administrative support to our multi-disciplinary team, ensuring the smooth operation of our services.

Key Responsibilities
  • Transcribe medical dictation, including correspondence and reports, with accuracy and attention to detail.
  • Provide reception services, including operating a multi-line switchboard, responding to inquiries, and redirecting callers to appropriate personnel.
  • Process referrals and enter client data into computer systems, databases, and other software programs.
  • Maintain client charts, schedules, and records, ensuring accuracy and completeness.
  • Perform a variety of clerical duties, including typing, filing, and data entry.
  • Collaborate with team members to ensure seamless communication and coordination.
Requirements
  • Grade 12 graduation from an approved program in medical transcription or a related field.
  • One year of recent, related experience or an equivalent combination of education and experience.
  • Ability to keyboard at 60 wpm.
  • Excellent communication and interpersonal skills.
  • Physical ability to carry out the duties of the position.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including a municipal pension plan, psychological health and safety programs, and holistic wellness resources. You will also have access to professional development opportunities, including in-house training programs and courses.

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We are committed to creating a safe, inclusive, and welcoming environment for all employees.