Clerical Support Specialist

4 weeks ago

Victoria, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at PHSA. As a key member of our Regional Programs team, you will provide administrative support to our multi-disciplinary team, ensuring the smooth operation of our services.

Key Responsibilities
  • Transcribe medical dictation, including correspondence and reports, with accuracy and attention to detail.
  • Provide reception services, including operating a multi-line switchboard, responding to inquiries, and redirecting callers to appropriate personnel.
  • Process referrals and enter client data into computer systems, databases, and other software programs.
  • Maintain client charts, schedules, and records, ensuring accuracy and completeness.
  • Perform a variety of clerical duties, including typing, filing, and data entry.
  • Assist with meetings, including booking meeting rooms, typing and circulating notices and agendas, and recording minutes.
  • Ensure a safe and healthy working environment by reporting hazards, accidents, and near misses.
Requirements
  • Grade 12 graduation from an approved program in medical transcription or a related field.
  • One year of recent, related experience or an equivalent combination of education and experience.
  • Ability to keyboard at 60 wpm.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer

PHSA offers a comprehensive benefits package, including a municipal pension plan, and psychological health and safety programs and holistic wellness resources. We also offer annual statutory holidays, generous vacation entitlement, and a remote work-friendly environment.

As a member of our team, you will have access to professional development opportunities, including in-house training programs and courses. You will also be part of a dynamic and supportive work environment that values diversity, equity, and inclusion.

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