Digital Client Relationship Manager
5 days ago
We are seeking a highly skilled Digital Client Relationship Manager to join our team at RBC Investor Services. This exciting opportunity will allow you to support RBC's Strategic Partner clients from a digital adoption and execution perspective, building strong relationships across various groups that support our clients.
Key Responsibilities- Support Clients Through Execution-Oriented Service Delivery: You will be responsible for delivering high-quality service to our clients, ensuring their needs are met and exceeded.
- Conduct Gap Assessments: Identify client-specific opportunities to improve and drive digital adoption, analyzing data to inform business decisions.
- Lead Client Discussions: Collaborate with clients on operating model change/design and execution discussions, planning, and coordination.
- Develop Annual Product Roadmap Presentations: Coordinate agendas, materials, and participants for quarterly service reviews and client meetings.
- Provide Support for Quarterly Service Reviews: Participate in the preparation and execution of quarterly service reviews, including scorecards and KPI data.
Requirements
- 7+ years of experience within Asset Servicing or Asset Management
- Experience with creating and executing digital adoption strategies
- Bilingualism (English and French) required
- Experience with operations such as Trade and Cash Processing, Fund Administration, Middle Office, and Transfer Agency
- Data analytics experience
- Bachelor's degree in finance or business
- Advanced MS Excel, PowerPoint, and Word skills
- Exceptional written and verbal communication abilities
What We Offer
- Competitive salary range: $85,000 - $120,000 per year
- Excellent exposure to communicate with various business partners and stakeholders
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Comprehensive Total Rewards Program including bonuses and flexible benefits
About Us
RBC Investor Services is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to enhance the well-being of our clients and communities through our passion and drive.
-
Digital Marketing Strategist
1 week ago
Old Toronto, Canada Engine Digital Full timeAbout the RoleWe are seeking a highly skilled Digital Marketing Strategist to join our team at Elite Digital. This is an exciting opportunity to work with a talented group of professionals and contribute to the success of our clients.Key ResponsibilitiesDevelop and execute strategic marketing plans that drive results for our clients.Manage multiple client...
-
Digital Transformation Leader
4 weeks ago
Old Toronto, Canada Apply Digital Full timeAbout This RoleAs a Technology Director at Apply Digital, you will be responsible for leading our clients through transformative digital change. This role requires a versatile technologist with a broad understanding of technologies across the stack in various applications. You will provide strategic guidance as a primary client-facing member of the...
-
Digital Transformation Strategist
1 month ago
Old Toronto, Canada Apply Digital Full timeAbout Apply DigitalWe're seeking a seasoned Digital Transformation Strategist to join our team. As a leader in product marketing, you'll drive impact on our client's digital experience team and spearhead the transformation of their digital presence. This role entails overseeing strategic client deliverables, launching and implementing partnership...
-
Digital Experience Strategy Manager
1 month ago
Old Toronto, Canada Loblaw Digital Full timeTransform the Digital Landscape with Loblaw DigitalWe are seeking a seasoned Digital Experience Strategy Manager to join our team at Loblaw Digital. As a key member of our PC Optimum digital team, you will be instrumental in redefining the digital loyalty experience.About the RoleThe Digital Experience Strategy Manager will lead the integration of PC Optimum...
-
Strategic Digital Leadership Opportunity
6 days ago
Old Toronto, Canada Engine Digital Full timeAt Engine Digital, we are seeking a highly skilled and experienced Strategic Director to lead our digital strategy initiatives.Job SummaryWe are looking for a talented individual with a strong background in digital strategy, team leadership, and client management. The successful candidate will have a proven track record of delivering innovative solutions...
-
Digital Transformation Architect
3 weeks ago
Old Toronto, Canada Apply Digital Full timeTechnology DirectorWe are seeking a seasoned Digital Transformation Architect to lead our clients through the technical aspects of their digital transformation journey.The ideal candidate will have a proven track record in providing strategic guidance and expertise in technology stacks, future strategies, and risk management. Strong stakeholder management...
-
Digital Transformation Architect
4 weeks ago
Old Toronto, Canada Apply Digital Full timeAbout the RoleApply Digital is a global digital transformation partner seeking an experienced Digital Transformation Architect to join our team. As a key member of our Technology and Account Leadership Team, you will provide strategic guidance to clients, formulating robust points of view, and making informed recommendations about technology stacks and...
-
Digital Transformation Strategist
3 weeks ago
Old Toronto, Canada Apply Digital Full timeAbout Apply DigitalAt Apply Digital, we're a global digital transformation partner for change agents. Our expertise spans business transformation strategy, product design & development, commerce, platform engineering, data intelligence, and more. We empower our clients to modernize their organizations and deliver meaningful impact. Our 650+ team members have...
-
Chief Digital Transformation Officer
1 week ago
Old Toronto, Canada Apply Digital Full timeAbout the OpportunityWe are seeking a highly experienced Chief Digital Transformation Officer to join our team at Apply Digital. As a key member of our Technology Leadership Team, you will play a vital role in driving transformative change within client organizations.The ideal candidate will have a proven track record of technology leadership, with expertise...
-
Client Relationship Manager
1 week ago
Old Toronto, Canada T&Pm Full timeT&Pm is a global creative agency that connects talent and tech to drive growth for brands. With over $1.2 billion in billings globally, we offer a full-service marketing solution across four continents with 45 offices.We believe in harnessing AI to deliver enhanced outcomes for clients. Our teams blend creative, media, experience, and technology specialists...
-
Digital Transformation Lead
6 days ago
Old Toronto, Canada Apply Digital Ltd. Full timeTransform Digital Solutions with Apply Digital Ltd.About the Role:We are seeking a highly skilled Senior Technical Project Manager to lead our digital transformation initiatives. As a key member of our team, you will be responsible for building strong relationships with clients, driving project delivery, and fostering a collaborative environment.The ideal...
-
Manager, Digital Experience Strategy
4 months ago
Old Toronto, Canada Loblaw Digital Full timeAt Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...
-
Old Toronto, Canada Engine Digital Full timeAbout the RoleWe are seeking a highly experienced and skilled Digital Marketing Director to join our team at Engine Digital. In this key role, you will be responsible for leading the direction of our agency's digital marketing efforts and overseeing the development of innovative marketing strategies that drive results.ResponsibilitiesDirect and indirect...
-
Chief Digital Transformation Officer
4 weeks ago
Old Toronto, Canada Apply Digital Full timeAbout Apply DigitalApply Digital is a global partner for digital transformation. We help our clients modernize their organizations and deliver meaningful impact to their businesses and customers.Our team of 650+ experts has worked with global companies like Kraft Heinz, NFL, Moderna, Lululemon, and Atlassian.Our services include business transformation...
-
Digital Project Manager m/w-senior
7 days ago
Old Toronto, Canada Apply Digital Ltd. Full timep>ABOUT APPLY DIGITALApply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond, we enable our clients to modernize their organizations and deliver meaningful impact...
-
Digital Project Manager
6 months ago
Toronto, Canada Yeeboo Digital Inc. Full timeHere’s the question - do you want to join a passionate team of technical, marketing and project management experts who are always asking, **“What can we do better?”** We pride ourselves on continuous improvement through learning, doing and learning some more. Our clients not only look to us for project leadership, strategy and solutions yet they also...
-
Digital Marketing Account Manager
2 months ago
Toronto, Canada Elite Digital Inc. Full timeWe are looking for an experienced, enthusiastic, relationship and task focused individual who can help support our vast array of clients and industries with drive, humour, responsibility, accountability and enthusiasm! The Account Manager is responsible for developing and managing client relationships by maintaining client expectations and ensuring the...
-
Digital Transformation Strategist
2 months ago
Old Toronto, Ontario, Canada Apply Digital Ltd. Full timeAbout Apply DigitalWe're a global digital transformation partner for change agents, working to modernize their organizations.Our ExpertiseWe offer clients end-to-end expertise across Business Strategy, Commerce, Platform, Products, Innovation, and beyond.Our ApproachWe work together as one connected team to drive business impact and ensure every strategy is...
-
Digital Commerce Solutions Director
4 weeks ago
Old Toronto, Canada Flywheel Digital Full timeAbout UsFlywheel Digital is a leading provider of digital commerce solutions, and we're looking for an experienced leader to join our team.Job OverviewWe estimate the salary for this role to be around $150,000 - $200,000 per year, based on industry standards and market conditions. As a key member of our Media team, you will play a crucial role in driving...
-
Digital Partnership Strategist
1 week ago
Old Toronto, Canada Loblaw Digital Full timeLoblaw Digital is a leading Canadian retailer's digital arm, responsible for building and operating its online businesses.We're looking for a skilled Director of Internships to join our team in downtown Toronto.The ideal candidate will have 7-10 years of experience in a directly relevant field, with demonstrated cross-functional project leadership...