Customer Experience Team Leader
5 days ago
**What We Offer**
We are committed to employment equity and have put in place an adaptation process to accommodate selected candidates for interviews.
**Key Responsibilities:**
As a member of our team, you will be responsible for overseeing the daily operations of one of our retail stores, ensuring seamless execution of our corporate standards. You will train your team members, analyze sales results, and implement strategies to boost sales.
You will also manage employee schedules, provide guidance on staff development and evaluation, and maintain open communication with the regional manager. Additionally, you will be expected to create an attractive store environment, stay informed about market trends, and foster strong relationships with customers.
Human Resources:**
- Mobilize your team and create a positive work environment.
- Becoming an inspirational leader and demonstrating leadership qualities at all times.
- Developing a high-performance team through recruitment, training, and evaluation.
Marketing and Visual Presentation:**
- Maintaining comprehensive knowledge of products and technical features.
- Creating visually appealing displays and maintaining store cleanliness.
- Collaborating with mall administration and building customer loyalty.
Administration:**
- Analyzing reports to optimize productivity and sales.
- Managing controllable expenses and collaborating with head office.
Requirements and Qualifications:**
- Natural leadership abilities and capacity to motivate teams.
- Sociable, good communicator, and strong team player.
- Goal-oriented and proactive.
Benefits and Perks:
- 50% discount on all products, flexible working hours, and opportunities for advancement.
- Group insurance, minimum employer contribution to RRSP, and performance bonuses.
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