Operational Support Specialist

1 week ago

Saskatoon, Saskatchewan, Canada BAAZ IMMIGRATION INC. Full time

About the Role


We are seeking a skilled and organized Operational Support Specialist to join our team at BAAZ IMMIGRATION INC. The ideal candidate will have a secondary (high) school graduation certificate and relevant experience in administrative roles.



Key Responsibilities



  • Coordinate the flow of information within the team, ensuring seamless communication and task execution.
  • Direct and control daily operations, prioritizing tasks and making informed decisions when needed.
  • Plan and organize daily operations, implementing efficient workflows and processes.
  • Establish and implement policies and procedures, promoting a positive work environment and company culture.
  • Determine and establish office procedures and routines, streamlining day-to-day activities.
  • Answer telephone calls and relay messages, providing exceptional customer service.
  • Respond to employee questions and complaints, resolving issues promptly and fairly.
  • Organize staff consultation and grievance procedures, maintaining a fair and respectful work environment.
  • Provide customer service, addressing client inquiries and concerns with professionalism.
  • Maintain and manage digital databases, ensuring accurate and up-to-date information.
  • Work Term: This is a permanent position, offering stability and opportunities for growth.
  • Work Language: English is the primary language used in this role.
  • Hours: 35 to 40 hours per week, providing a healthy work-life balance.


What We Offer


As an Operational Support Specialist with BAAZ IMMIGRATION INC., you can expect a competitive salary of $55,000 - $65,000 per year, depending on your level of experience and qualifications.



How to Apply


If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, please submit your application. We look forward to reviewing your qualifications and discussing this opportunity further.

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