Technical Support Specialist
4 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Innovate R Technologies Inc. The ideal candidate will have a strong background in computer systems and a passion for providing exceptional customer service.
Key Responsibilities- Respond to user inquiries and resolve technical issues in a timely and efficient manner
- Provide technical guidance and training to users on computer systems and software
- Collaborate with the IT team to identify and resolve technical issues
- Develop and maintain technical documentation and knowledge base
- Participate in the design and implementation of new computer systems and software
- College/CEGEP degree in Computer Science or related field
- 1-2 years of experience in technical support or related field
- Strong knowledge of computer systems, software, and networking
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
The Technical Support Specialist will work in an office building environment, collaborating with the IT team to provide technical support to users.
Benefits- Health care plan
- Permanent work term
- 40 hours per week
- English language
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