Dining Operations Manager

3 days ago


Toronto, Ontario, Canada Manotas Organics and Latin Foods Full time
About the Role

We are seeking an experienced Dining Operations Manager to join our team at Manotas Organics and Latin Foods. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff and ensuring that our high standards of quality and customer satisfaction are met.

Key Responsibilities:

  • Supervise and coordinate the activities of staff who prepare and portion food, maintaining a clean and safe work environment.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  • Evaluate and improve food quality and presentation, ensuring consistency with our brand standards.
  • Address customer complaints or concerns promptly and professionally, providing exceptional service and building loyalty.
  • Maintain accurate records of sales, inventory, and staff performance, using data to inform decision-making and drive business growth.

Requirements:

  • Secondary (high) school graduation certificate.
  • At least 7 months of experience in a similar role or equivalent experience.
  • Possession of a Safe Food Handling certificate.
  • Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction and employee engagement.

What We Offer:

  • A competitive salary of $45,000 - $55,000 per year, commensurate with experience.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous paid time-off policy, allowing for relaxation and rejuvenation.
  • The opportunity to work with a passionate team dedicated to serving high-quality, organic, and Latin-inspired foods.

Location: Our dining operations are based in [location], with public transportation available nearby. The ideal candidate will be able to commute to work independently and efficiently.



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