Agriculture Banking Associate

4 weeks ago


Winnipeg, Manitoba, Canada Scotiabank Full time
Role Overview

This exciting opportunity contributes to the overall success of Agricultural Banking in a defined market area in Canada. As a Client Service Associate, you will support the team's business strategies and objectives, providing exceptional client service and championing a customer-focused culture.

Key Responsibilities
  • Support Senior/Client Relationship Managers in servicing client requirements, gathering, analyzing, and evaluating information related to credit requests.
  • Coordinate efforts with internal partners and interact with external clients to address various activities, such as resolution of escalated client challenges, collection/processing of financial reporting, satisfaction of funding requirements, and onboarding needs.
  • Develop strong relationships with clients, stakeholders, and internal partners to drive business growth and customer satisfaction.
  • Collaborate with the team to identify and implement process improvements, ensuring efficient and effective service delivery.
Requirements
  • College/University degree or equivalent work experience.
  • Strong commitment to excellent client service and ability to work with clients to resolve issues in an amicable and prompt manner.
  • Excellent organizational skills to coordinate and prioritize multiple requests from different Relationship Managers.
  • Strong written and verbal communication skills, with proven ability to engage stakeholders and clients.
  • Good knowledge of Financial Statements and credit analysis.
  • Experience with Microsoft Office applications.
  • A high degree of flexibility to adapt to a wide variety of tasks.
  • Strong commitment to accuracy, customer, and results focus.
What's in it for you?
  • The opportunity to work closely with Senior/Client Relationship Managers, responsible for providing a variety of services to a portfolio of existing and prospective clients.
  • Interaction with a variety of partners, including Global Risk Management, the Business Service Center, Corporate Security, and Global Banking and Markets.
  • Opportunity to work with an organization committed to making a difference in our communities – for you and our customers.
  • The chance to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers.


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