Application Specialist

2 weeks ago

Edmonton, Alberta, Canada Freudenberg Full time

Empowering Innovation

Job Summary:

We are seeking a highly skilled Application Specialist to join our team at Freudenberg. As a key member of our planning department, you will be responsible for providing technical solutions to our clients' sealing needs.

Key Responsibilities:

  • Analyze technical information to provide effective solutions to clients' sealing needs.
  • Recommend seal types, materials, and sealing systems based on technical analysis.
  • Assist in the field with seal installation, removal, and troubleshooting of seals and systems.
  • Evaluate failed seals and provide detailed failure analysis with application recommendations.
  • Lead Latent/Root Cause Analysis on warranty incidents and lead warranty response efforts.
  • Assist in promoting, selling, and servicing our products in the Canada territory.
  • Prepare technical proposals, review purchase orders, and work closely with planning/customer service and design staff.
  • Make and/or review drawings and product operation & maintenance manuals as needed.
  • Project Manager for strategic customers/projects.
  • Troubleshoot products and systems, documenting findings and recommendations.
  • Assist in developing and maintaining sales tools, including surveys, reference lists, status updates, presentations, standard proposals, and technical guidelines.
  • Represent the planning department for external audits.
  • Support annual inventory process.
  • Be an active member of the Quality Management System, auditing other departments.

Qualifications:

  • Required:
  • Bachelor's degree in mechanical engineering.
  • 3-5 years of experience in a similar or related position involving seals or rotating equipment.
  • Excellent communication/interpersonal skills and strong organizational skills.
  • Preferred:
  • Advanced education or training in mechanical seal technology.
  • Thorough understanding of mechanical sealing technologies and their associated equipment.
  • Thorough understanding of the ability to judge the form, fit, and function of applicable products for any application.
  • Self-motivated, customer-focused, strong work ethic, and commitment to excellence.
  • Demonstrated analytical capabilities sufficient to be an effective problem solver.
  • Demonstrated interpersonal skills to be an effective team member.

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