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Tapestry Store Manager

1 month ago


Ottawa, Ontario, Canada Tapestry Full time

Job Overview


The Store Leader is responsible for driving business growth and achieving sales goals through strategic leadership, sales team development, and client relationship building.



Responsibilities

  1. Client Service Expert: Develop and maintain strong relationships with clients, drive repeat business, and ensure client books are utilized to generate increased sales.
  2. Leadership Presence/Steward of Talent: Coach teams to achieve financial success, develop and retain top talent, and provide opportunities for employee growth and advancement.
  3. Building Brand Equity: Partner with corporate to build brand awareness, communicate the Kate Spade brand aesthetic, and analyze business trends to increase sales.
  4. Operational Excellence: Ensure timely and accurate processing of markdowns, transfers, and inventory management, as well as maintain payroll budget and store schedule.


Requirements

  • Education and Experience: 5+ years of management experience in luxury goods or a comparable retail environment, with a focus on clienteling, and multi-store management experience preferred.
  • Skills and Abilities: Proven ability to develop and retain top talent, exceptional client service skills, proven leadership and organizational skills, and strong business acumen.
  • Physical Requirements: Available to work store schedule, including evenings and weekends, standing for extended periods, and lifting boxes up to 40 pounds.


Estimated Salary: $120,000 - $180,000 per year