Customer Experience Ambassador

2 days ago


Ottawa, Ontario, Canada Tapestry, Inc. Full time
Job Summary

We are seeking a skilled Temporary Sales Support Associate to join our team at Tanger Outlets Ottawa. As a key member of our store's success, you will provide exceptional customer experiences through friendly and efficient interactions.

Key Responsibilities
  • Greet customers with a smile and eye contact, offering your name and initiating conversations.
  • Engage genuinely with customers, reading cues to determine their needs and preferences.
  • Conduct email/name capture where permitted by law, maintaining cash wrap organization and cleanliness.
  • Ensure accurate handling of cash and POS media in compliance with Coach Policy.
Stockroom Operations
  • Process shipments and transfers according to Coach Standards, notifying Store Management of new product arrivals.
  • Organize and clean the stockroom daily, disposing of garbage and cardboard as needed.
  • Manage stock levels and product ownership in back-of-house and sales floor areas.
Requirements

To succeed in this role, you must have open availability, including nights, weekends, and holidays. A flexible schedule is essential for this position.

About Us

As a member of the Tapestry family, we value innovation, inclusivity, and optimism. Our global house of brands is committed to creating beautiful things that last – for you to be yourself in.



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