Office Support Professional
1 week ago
About the Role
We are seeking an experienced Office Support Professional to join our team at Fraser Health. This is a fantastic opportunity for someone who enjoys providing excellent customer service and has strong administrative skills.
Key Responsibilities
- Provide front-line reception services by answering telephones, taking information, and transferring calls to appropriate staff members.
- Maintain master appointment books for all staff members.
- Screen referrals and assess situations to determine the degree of urgency.
- Provide routine information to clients and the general public, including appointments, phone numbers of other services, and pamphlets.
- Attend to clients in the waiting room and perform typing and clerical services for the Mental Health Centre staff.
- Gather and process client information forms, register and discharge files as required, and ensure client record security.
- Maintain office files by filing reports and correspondence pertinent to client files.
- Sort incoming mail, prepare outgoing mail daily, and arrange for courier delivery/pick-up.
- Set up appointments and arrange meetings as required.
- Record leave management information, photocopy, fax, deliver reports, and order supplies as needed.
Requirements
- Grade 12 diploma, plus completion of a recognized Medical Office Assistant certificate, or equivalent combination of education, training, and experience.
- One year's recent, related experience, or an equivalent combination of education, training, and experience.
- Ability to type 45 wpm, knowledge of medical terminology, and ability to operate multi-line switchboard.
- Excellent communication skills, both verbally and in writing, and ability to deal effectively with others.
- Ability to plan, organize, and prioritize work, and operate related equipment using various software applications.
What We Offer
- An estimated salary range of $40,000 - $55,000 per annum, depending on experience.
- A comprehensive benefits package, including extended health and dental coverage, and a generous pension plan.
- A supportive and dynamic work environment with opportunities for professional growth and development.
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