Food Service Team Lead

4 weeks ago


Kitchener, Ontario, Canada Chicago's Pizza Twist Full time
Job Overview

Chicago's Pizza Twist is seeking a highly motivated and organized Food Service Team Lead to join our team. This role will be responsible for supervising and coordinating the activities of food service staff, ensuring that our customers receive high-quality food and exceptional service.

Key Responsibilities
  • Scheduling and Workload Management: Establish efficient work schedules to meet business demands and optimize productivity.
  • Staff Supervision: Train, supervise, and evaluate the performance of food service staff, providing guidance on job duties, sanitation procedures, and customer service expectations.
  • Cost Control and Budgeting: Estimate ingredient and supply requirements, prepare budget reports, and ensure adherence to financial targets.
  • Customer Service: Address customer complaints, provide feedback, and maintain high standards of customer satisfaction.
  • Record-Keeping: Maintain accurate records of sales, stock levels, repairs, and wastage.
Requirements and Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months in a related role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, knowledge of food safety and sanitation procedures.
Work Environment and Conditions
  • Fast-Paced Environment: Ability to thrive in a dynamic and fast-paced environment with multiple priorities and deadlines.
  • Physical Demands: Standing for extended periods, walking, and occasional lifting of up to 25 pounds.
Compensation and Benefits

We offer a competitive salary of $43,200 per year, based on industry standards and location. Additional benefits include opportunities for career growth and professional development, a comprehensive training program, and a collaborative work environment.

About Chicago's Pizza Twist

Chicago's Pizza Twist is a leading food service provider committed to delivering high-quality food and exceptional customer service. Our team is dedicated to creating a positive and supportive work environment that fosters growth, teamwork, and innovation.



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