Food Service Team Lead

3 weeks ago


Kitchener, Ontario, Canada Chicago's Pizza Twist Full time

At Chicago's Pizza Twist, we're seeking an experienced Food Service Supervisor to lead our team in providing exceptional customer service and maintaining a high-quality food experience.

About the Role

This is a full-time position requiring approximately 35 hours of work per week. The successful candidate will have prior supervisory experience in a fast-paced restaurant environment and possess excellent leadership skills.

Key Responsibilities
  • Evaluate staff performance and provide constructive feedback to improve overall team efficiency.
  • Develop and implement effective schedules to ensure seamless daily operations.
  • Maintain high standards of quality control for food preparation and presentation.
  • Train new hires on job duties, safety procedures, and menu knowledge.
  • Ensure accurate inventory management and minimize waste.
  • Collaborate with senior management to achieve sales goals and drive revenue growth.
  • Address customer complaints promptly and professionally.
Requirements
  • 1-3 years of supervisory experience in the food service industry.
  • Degree or diploma in hospitality, culinary arts, or a related field (an asset).
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical stamina to stand for extended periods and lift up to 25 pounds.
Salary and Benefits

The estimated annual salary for this role is $43,000-$48,000, depending on experience. In addition to competitive compensation, we offer a comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and professional development opportunities.



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