Food Service Team Lead

1 week ago

Kitchener, Ontario, Canada Kitchen Wall Hakka Full time
About the Role

At Kitchen Wall Hakka, we are seeking an experienced Food Service Supervisor to lead our food service team. As a key member of our operations team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer satisfaction are met.

Key Responsibilities
  • Train and supervise staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Estimate ingredient and supply requirements for meal preparation to minimize waste and ensure efficient inventory management.
  • Monitor and maintain quality control standards for food and service to meet customer expectations.
  • Address customer complaints and concerns in a professional and courteous manner to ensure customer satisfaction.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform operational decisions.
Requirements
  • A minimum of 1 year to less than 2 years of experience in a supervisory role within the food service industry.
  • Secondary (high) school graduation certificate.
  • Ability to work under pressure and stand for extended periods.
What We Offer
  • A competitive salary range of $45,000 - $55,000 per annum, depending on experience.
  • A permanent full-time position with 30 hours of work per week.
  • The opportunity to work in a dynamic and fast-paced environment with a growing company.
Working Conditions
  • Noisy and wet/damp work environments may be encountered.
  • Prolonged standing is required during working hours.

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