Restaurant Operations Manager
4 weeks ago
Job Summary: We are seeking a skilled Restaurant Operations Manager to join our team at Alirang Restaurant. The successful candidate will be responsible for overseeing the daily operations of our dining establishment, ensuring that food and service meet our high standards.
Key Responsibilities:
- Establish efficient methods to meet work schedules and ensure seamless service delivery.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
- Estimate ingredient and supply requirements for meal preparation and ensure quality control standards are met.
- Address customer complaints and concerns in a professional and courteous manner.
- Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
- Supervise and check the delivery of food trolleys to ensure timely and efficient service.
- Establish work schedules and delegate tasks to team members to ensure effective workflow.
Requirements:
- Secondary (high) school graduation certificate.
- Experience in a similar role is an asset.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and maintain attention to detail.
- Flexibility and a team player attitude.
Work Environment:
- Fast-paced restaurant environment.
- Standing for extended periods.
Personal Suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Team player.
- Initiative.
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