Banquet Captain

4 weeks ago


Ottawa, Ontario, Canada Marriott International, Inc Full time
Job Summary

As a Banquet Captain with Marriott International, you will be responsible for ensuring seamless service delivery during events and functions. This includes communicating with chefs and stewards, managing table settings, and maintaining a clean and organized work environment. If you have a passion for delivering exceptional customer service and working in a fast-paced environment, this role may be the perfect fit for you.

Key Responsibilities
  • Communicate service needs to chefs and stewards throughout functions
  • Total charges for group functions and prepare and present checks to group contacts for payment
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use
  • Check in with guests to ensure satisfaction
  • Set tables according to type of event and service standards
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintain cleanliness of work areas throughout the day

Requirements
  • High school diploma or equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience

About Marriott International

Marriott International is a leading hospitality company with a portfolio of brands that offer exceptional service and quality. We are committed to providing a positive and inclusive work environment for our employees and guests alike.


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