Customer Service Representative

4 weeks ago

Ottawa, Ontario, Canada Aramark Full time
About Aramark

Our Mission

We strive to provide exceptional service and create a positive experience for our guests. Our team is committed to doing great things for each other, our partners, our communities, and our planet.

We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

We proudly serve millions of guests every day through food and facilities in 15 countries around the world. Our team is united by our purpose to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, we focus on helping you reach your full potential.

Job Responsibilities

The Customer Service Representative role receives guidance from the Banquet/Beverage Captain, the Operations Manager or the Senior Operations Manager. The role of the Customer Service Representative is to provide exceptional customer service while receiving payments and assisting guests with the coat check.

Key Responsibilities:

  • Provide excellent guest service while working in a fast-paced environment
  • Know and comply with all ARAMARK and client policies and procedures regarding safety, security, and emergencies
  • Receive payment by credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, or credit due to customers
  • Proper payment handling including greeting and servicing guests at the registers, taking orders, and accepting payments, handling debit and credit cards
  • Communicate and assist guests with the coat check process
  • Hang and organize coats within the numerical order system
  • Return coats and items using the numerical order system to guests in a friendly and efficient manner
  • Maintain and organize coat check area, ensuring cleanliness at all times
  • Accurately complete paperwork referring to lost or stolen articles
  • Communicate and assist guests at the concession stand
  • Stock and restock items as necessary
  • Perform opening and closing duties
  • Work cooperatively with other staff to ensure a professional and enjoyable work environment
  • Build and maintain relationships with management and team members
  • Additional duties as assigned or required, may be occasionally required to work functions outside of the customer service department such as the beverage department
Qualifications
  • 1+ years of point of sale experience with a strong knowledge of customer service
  • Smart Serve Certification is required
  • High School Diploma or equivalent
  • Previous customer service experience preferred
  • Previous cash handling experience preferred
  • Basic math & counting skills required
  • Must be able to work independently with limited supervision
  • Complete Food Handler and Alcohol Service trainings as required by location

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

  • Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada CB Canada Full time

    Job Title: Customer Service RepresentativeLocation: On-site with the teamDuration: 12 MonthsWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for supporting and expanding our large social media self-serve advertising customer base by demonstrating the value of advertising...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.Key Responsibilities:Respond to customer inquiries and resolve customer...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Ottawa. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.The successful candidate will be responsible for providing excellent customer...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to work at our food counter in Ottawa. In this role, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service.Key Responsibilities:Taking customer orders and preparing food items according to customer preferences.Maintaining a clean and organized food...

  • Customer Service Representative

    3 days ago

    Ottawa, Ontario, Canada THE SHEPHERD'S CALL Full time

    Customer Service RepresentativeWe're hiring a Customer Service Representative to join our team at THE SHEPHERD'S CALL. As a Customer Service Representative, you will be responsible for ensuring our clients receive exceptional customer service and support.Key Responsibilities:- Answer incoming calls and respond to customer inquiries.- Provide accurate and...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Aqua Brilliance Solutions Full time

    Customer Service RepresentativeAqua Brilliance Solutions is seeking a Customer Service Representative to join our team. As an industry leader in environmental handling and treatment services, we are looking for a professional to establish and continue relationship development with our customers.The Customer Service Representative will be responsible for...

  • Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada UniFirst Corporation Full time

    Unlock Your Career Potential with UniFirst CorporationAs a leading provider of uniforms and facility services products, UniFirst Corporation offers a unique opportunity for individuals to grow and develop their careers. Our company culture is built on a strong foundation of family values, and we pride ourselves on promoting from within.As a Customer Service...

  • Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Meryann Spa Inc. Full time

    Meryann Spa Inc. is seeking a highly organized and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Greet and direct clientsProvide information and answer...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada RONA+ Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at RONA+. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and promoting our products and services.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada FASTSIGNS Full time

    Customer Service RepresentativeFASTSIGNS #513501 is seeking a Customer Service Representative to provide exceptional customer experiences and drive sales growth.Key Responsibilities:Be the initial contact with current and prospective customersProvide solutions, prepare estimates, and implement work ordersEnsure timely delivery of finished ordersWork with...

  • Customer Service Representative

    7 days ago

    Ottawa, Ontario, Canada Savers Value Village Full time

    Job OverviewWe are seeking a dedicated Customer Service Representative to join our team at Savers / Value Village. As a key member of our customer service team, you will be responsible for creating an exceptional experience for our customers, donors, and colleagues.

  • Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada VALOREM Full time

    Customer Service Representative OpportunityValorem is seeking a skilled Customer Service Representative to join our team in Ottawa. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues promptly, and ensuring a positive experience.Key ResponsibilitiesHandle customer inquiries...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Convoy Supply Full time

    Customer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team in Ottawa. As a key member of our operations team, you'll be responsible for processing customer transactions, coordinating delivery and pick-up of customer orders, and educating customers on our products and their...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada CB Canada Full time

    Job Title: Customer Service RepresentativeCB Canada is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their advertising goals.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada FASTSIGNS Full time

    Customer Service RepresentativeFASTSIGNS #513501 is seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Providing solutions, preparing estimates, and implementing work orders to ensure timely delivery of finished ordersBuilding long-lasting relationships with customers by turning...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Jimmy the Greek Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Jimmy the Greek. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, ensuring a positive dining experience.Responsibilities:Provide exceptional customer service to...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada THE SHEPHERD'S CALL Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at THE SHEPHERD'S CALL. As a Call Operator, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:- Answer incoming calls and assist customers with inquiries.- Provide accurate information and...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada U-Haul Full time

    Job Summary:U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers and ensuring their needs are met.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Convoy Supply Full time

    Customer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team in Ottawa. As a key member of our operations team, you'll be responsible for processing customer transactions, coordinating delivery and pick-up of customer orders, and educating customers on different products and their...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our call centre team, you'll play a vital role in providing legendary customer service to both our external and internal clients.As a Customer Service Representative, you'll be responsible...