Operations Manager

3 months ago

Ottawa, Canada Aramark Full time

**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The Operations Manager receives guidance from the Senior Operations Manager or the Director of Operations. The role of the Operations Manager is to provide direct supervision, oversight, and/or support to multiple food service units, including but not limited to: Banquets, Beverage and Housemen.

**Responsibilities**:
**Leadership**
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute and provide regular feedback to exceed goals.
- Reward and recognize employees and maintain staff morale and promote a positive working environment.
- Engage in effective labor relation practices regarding the union; proactively handle labor relations concerns with the local union shop steward(s) and front-line employees
- Maintains a positive, communicative and collaborative relationship with other departments to enhance efficiency, morale and productivity

**Client Relationship**
- Consistently exceed customer expectations with professional, friendly service
- Identify client needs and effectively communicate operational progress

**Financial Performance**
- Adopt Aramark process and systems and ensure all billing data is recorded and reported accurately.
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines

**Productivity**
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Identify and rectify operational challenges related to staffing/scheduling
- Ensure all union guidelines are followed in regard to seniority, scheduling and the existing union agreement

**Compliance**
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Ensure safety and sanitation standards in all operations

**Operational**
- Anticipate and address operational challenges to ensure the smooth daily functioning of the Operations department which includes Captains, Servers, Housemen, and cashiers
- Contributes to weekly, monthly, quarterly and annual objectives
- Responsible for the timely, precise and expert execution of all banquet functions
- Recruits, hires, develops and retains front line team.
- Conducts period inventory, payroll reporting, scheduling and operational assignments as required
- Maintains records to comply with ARAMARK, government and accrediting agency standards
- Looks for opportunities to implement new products and services which support sales growth and client retention

Additional Responsibilities
- All other related and assigned duties and responsibilities

**Qualifications**:

- Minimum of 5 years experience in hotel or hospitality operations management.
- Post secondary Degree in Hospitality or Food and Beverage Management is an asset
- Requires at least 1-3 years of experience in a management role
- HACCP, Food Safety, Labor management, COS and Inventory analysis skills preferred.
- Clean criminal background check required before first day of employment.
- Strong communication, multi tasking skills are required
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Must have working knowledge of Microsoft Word, Outlook, Excel, PowerPoint
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
- French language is an asset.

  • IT Operations Manager

    3 days ago

    Ottawa, Ontario, Canada Manager – IT Full time

    We are seeking a highly skilled IT professional to lead our team's technology operations as an IT Operations Manager.About the RoleThis position is responsible for managing and maintaining the overall IT infrastructure, including End User IT Equipment setup and management. The successful candidate will provide timely IT support and resolve issues remotely...

  • IT Operations Manager

    2 hours ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Job Overview">We are seeking a seasoned IT professional to oversee the management of our company's IT infrastructure.">This role involves remotely handling and resolving IT issues, providing technical support to clients, and ensuring the smooth operation of our systems.">The ideal candidate will have at least 7-9 years of experience in managing IT...

  • Chief Technology Operations Officer

    2 weeks ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Job SummaryWe are seeking a highly skilled IT Infrastructure Manager to lead our team's technology operations.Key Responsibilities:Manage and maintain the overall IT infrastructure, including End User IT Equipment setup and management.Provide timely IT support and resolve issues remotely and directly with clients.Successfully handle multiple IT projects and...

  • Chief Technology Operations Officer

    2 weeks ago

    Ottawa, Canada Manager – IT Full time

    Job SummaryWe are seeking a highly skilled IT Infrastructure Manager to lead our team's technology operations.Key Responsibilities:Manage and maintain the overall IT infrastructure, including End User IT Equipment setup and management.Provide timely IT support and resolve issues remotely and directly with clients.Successfully handle multiple IT projects and...

  • ICT Infrastructure Manager

    3 days ago

    Ottawa, Canada Manager – IT Full time

    Job Title: IT Infrastructure ManagerWe are seeking a highly skilled IT Infrastructure Manager to oversee the management of our company's IT infrastructure.The ideal candidate will have at least 7-9 years of experience in managing IT infrastructure, including Windows operating systems and security compliance tools such as Intune and SCCM/Microsoft Defender.A...

  • IT Infrastructure Management Professional

    6 days ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Our organization is seeking an experienced IT professional to oversee the management of our IT infrastructure.The ideal candidate will have a strong background in managing Windows 10 and 11, Group Policies, Security Compliance, Intune, and SCCM/Microsoft Defender. We are looking for someone with exceptional business communication skills and attention to...

  • IT Infrastructure Management Executive

    2 weeks ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Job OverviewWe are seeking a highly skilled IT Infrastructure Manager to lead our team's technology operations, driving efficiency and excellence in all aspects of IT infrastructure management.Key Responsibilities:Manage and maintain the overall IT infrastructure, including setup and maintenance of End User IT Equipment.Provide timely and effective IT...

  • IT Infrastructure Manager

    1 week ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Our company is seeking a highly skilled IT Infrastructure Manager to join our team.The successful candidate will have at least 7-9 years of experience in managing IT infrastructure, including Windows 10 and 11, Group Policies, Security Compliance, Intune, and SCCM/Microsoft Defender.We are looking for someone with strong business communication skills and...

  • IT Infrastructure Manager

    2 weeks ago

    Ottawa, Ontario, Canada Manager – IT Full time

    We are seeking a seasoned IT Infrastructure Manager to lead our end-to-end solutions team. This role requires a strong background in IT and 7-9 years of experience, with expertise in managing Windows environments, Group Policies, Security Compliance, Intune, SCCM/Microsoft Defender.The ideal candidate will have excellent business communication skills,...

  • Manager – IT Infrastructure

    2 weeks ago

    Ottawa, Canada Manager – IT Full time

    Role: Manager – IT Infrastructure - Bilingual (English and French)Location: Suite 1000, Ottawa, Ontario K2P 1L4Duration: FulltimeJob Details:-Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management includingWindows 10, Windows 11, Group Policies, Security Compliance, Intune,...

  • Manager – IT Infrastructure

    2 weeks ago

    Ottawa, Canada Manager – IT Full time

    Role: Manager – IT Infrastructure - Bilingual (English and French)Location: Suite 1000, Ottawa, Ontario K2P 1L4Duration: FulltimeJob Details:-Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management includingWindows 10, Windows 11, Group Policies, Security Compliance, Intune,...

  • Manager – IT Infrastructure

    2 weeks ago

    Ottawa, Canada Manager – IT Full time

    Role: Manager – IT Infrastructure - Bilingual (English and French)Location: Suite 1000, Ottawa, Ontario K2P 1L4Duration: FulltimeJob Details:-Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management includingWindows 10, Windows 11, Group Policies, Security Compliance, Intune,...

  • Manager – IT Infrastructure

    7 days ago

    Ottawa, Canada Manager – IT Full time

    Role: Manager – IT Infrastructure - Bilingual (English and French)Location: Suite 1000, Ottawa, Ontario K2P 1L4Duration: FulltimeJob Details:-Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management includingWindows 10, Windows 11, Group Policies, Security Compliance, Intune,...

  • Administrative Operations Manager

    4 weeks ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    Job TitleAdministrative Operations ManagerCompany OverviewInterrent Holdings Manager Limited Partnership is a leading provider of property administration services. We are committed to delivering exceptional results and building long-term relationships with our clients.Job SummaryWe are seeking an experienced Administrative Operations Manager to join our...

  • Manager - It Infrastructure - Bilingual (English And French)

    2 weeks ago

    Ottawa, ON, Canada Manager – IT Full time

    Role: Manager – IT Infrastructure - Bilingual (English and French) Location: Suite 1000, Ottawa, Ontario K2P 1L4 Duration: Fulltime Job Details: -Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management including Windows 10, Windows 11, Group Policies, Security Compliance, Intune,...

  • Manager - It Infrastructure - Bilingual (English And French)

    2 weeks ago

    Ottawa, ON, Canada Manager – IT Full time

    Role: Manager – IT Infrastructure - Bilingual (English and French) Location: Suite 1000, Ottawa, Ontario K2P 1L4 Duration: Fulltime Job Details: -Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management including Windows 10, Windows 11, Group Policies, Security Compliance, Intune,...

  • IT Infrastructure Specialist

    3 days ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Job Title: IT ManagerWe are seeking a highly skilled IT professional to oversee the management of our company's IT infrastructure.The ideal candidate will have at least 7-9 years of experience in managing IT infrastructure, including Windows operating systems and security compliance tools such as Intune and SCCM/Microsoft Defender.A successful applicant will...

  • Information Technology

    1 week ago

    Ottawa, Canada Manager – IT Full time

    Job OpportunityWe are seeking a highly skilled IT professional to lead our team's technology operations.About the RoleThis position is responsible for managing and maintaining the overall IT infrastructure, including End User IT Equipment setup and management. The successful candidate will provide timely IT support and resolve issues remotely and directly...

  • IT Infrastructure Leadership Position

    2 weeks ago

    Ottawa, Ontario, Canada Manager – IT Full time

    Job OpportunityWe are seeking a highly skilled IT professional to lead our team's technology operations.About the RoleThis position is responsible for managing and maintaining the overall IT infrastructure, including End User IT Equipment setup and management. The successful candidate will provide timely IT support and resolve issues remotely and directly...

  • Client Success Manager

    7 months ago

    Ottawa, Canada Thrive Operations Full time

    **About Us**: Thrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for...