Customer Experience Ambassador

5 days ago


Dorval, Quebec, Canada Transat AT Full time
About Us

We are Transat AT, a leading international tour operator. Our mission is to provide exceptional customer experiences.

Job Description

We are seeking a Customer Experience Ambassador to join our team. As a key member of our in-flight service team, you will be responsible for delivering outstanding customer service and ensuring a smooth travel experience for our passengers.

Responsibilities
  • Provide exceptional customer service to passengers onboard
  • Ensure all aspects of the in-flight service are met, including food and beverage service, safety briefings, and emergency procedures
  • Work collaboratively with other crew members to ensure a seamless travel experience
  • Respond to customer complaints and concerns in a professional and courteous manner
Requirements
  • High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset
  • 1-2 years of experience in customer-facing role, preferably in the airline industry
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Availability to work varied schedules, including evenings, weekends, and holidays
Benefits
  • Competitive salary: $45,000 - $60,000 per year
  • Generous benefits package, including health and dental insurance, retirement savings plan, and paid time off
  • Opportunities for career advancement and professional development
  • A supportive and inclusive work environment
Estimated Salary: $52,500 per yearApply Now

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