Customer Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.
Key Responsibilities- Manage and supervise a team of customer service representatives to ensure that they are providing excellent service to our guests.
- Develop and implement customer service strategies to improve guest satisfaction and loyalty.
- Monitor and analyze customer feedback and complaints to identify areas for improvement.
- Collaborate with other departments to ensure that customer service standards are met across all areas of the hotel.
- Recruit, train, and develop customer service representatives to ensure that they have the skills and knowledge needed to provide exceptional service.
- Manage customer service budgets and ensure that they are aligned with business objectives.
- Develop and implement marketing strategies to promote our hotel and attract new customers.
- Monitor and analyze sales and revenue data to identify areas for improvement.
- Develop and implement plans to improve sales and revenue growth.
- 3-4 years of experience in customer service or a related field.
- Proven track record of success in leading customer service teams and improving guest satisfaction.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Strong leadership and management skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
English
Work Hours40 hours per week
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
3 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
3 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
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Customer Service Manager
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Customer Service Manager
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Customer Service Manager
4 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
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Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
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Customer Service Manager
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Senior Customer Service Manager
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Customer Service Assistant Manager
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