Senior Customer Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Senior Customer Service Manager to join our team at Avalon College Limited o/a Avalon Career College. The successful candidate will be responsible for leading a team of customer service representatives, developing and implementing strategies to improve customer satisfaction, and ensuring that all customer interactions are handled in a professional and timely manner.
Key Responsibilities- Lead a team of customer service representatives to achieve exceptional customer satisfaction and loyalty
- Develop and implement customer service strategies to improve customer engagement and retention
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Monitor and analyze customer feedback to identify areas for improvement
- Develop and implement training programs to enhance customer service skills
- 5+ years of experience in customer service management
- Proven track record of improving customer satisfaction and loyalty
- Excellent leadership and communication skills
- Ability to analyze complex customer feedback and develop actionable insights
- Strong problem-solving and decision-making skills
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Senior Customer Service Manager
2 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeAvalon College Limited o/a Avalon Career College is seeking a highly skilled Senior Customer Service Manager to lead our team in delivering exceptional customer experiences. The ideal candidate will have a proven track record of managing large caseloads, working under pressure, and providing excellent customer service.Key Responsibilities:Manage and motivate...
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Senior Customer Service Manager
3 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Service Manager to join our team at Avalon College Limited o/a Avalon Career College. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our students receive exceptional service.Key ResponsibilitiesLead and manage a...
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Senior Customer Service Manager
2 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeAvalon College Limited o/a Avalon Career College is seeking a highly skilled Senior Customer Service Manager to lead our contact centre team. The ideal candidate will have a strong background in customer service, team management, and business development.Key Responsibilities:Hire, Train, Direct and Motivate Staff: Lead a team of customer service...
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Senior Customer Service Manager
2 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring that all customer interactions are handled efficiently...
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
1 month ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and supervise a team of customer service...
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Customer Service Manager
3 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
3 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
3 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key ResponsibilitiesManage and supervise a team of customer service representatives...
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Customer Service Manager
2 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Summary: We are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for overseeing the customer service operations and ensuring that our guests receive exceptional service.Key Responsibilities:Manage a team of customer service representatives to ensure that...
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Customer Service Manager
4 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key ResponsibilitiesStaff Management: Manage a team of 3-4 staff members, providing guidance,...
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Customer Service Manager
4 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key ResponsibilitiesStaff Management: Manage a team of 3-4 staff members, providing guidance,...
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Customer Service Manager
4 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
4 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for leading our customer service team and ensuring that our guests receive exceptional service.Key Responsibilities:Manage and lead a team of customer service...
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Customer Service Manager
2 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Summary: We are seeking a skilled Customer Service Manager to oversee the daily operations of our retail store. The ideal candidate will have experience in managing staff, analyzing market trends, and implementing marketing strategies.Key Responsibilities:Manage a team of 3-4 staff members to ensure excellent customer service and efficient store...
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Senior Kitchen Manager
2 weeks ago
Nanaimo, British Columbia, Canada Haru BBQ Korean Restaurant Full timeJob Title: Senior Kitchen ManagerJob Summary: We are seeking a highly skilled and experienced Senior Kitchen Manager to join our team at Haru BBQ Korean Restaurant. The successful candidate will be responsible for overseeing the kitchen operations, managing staff, and ensuring the highest quality of food is served to our customers.Key Responsibilities:Plan...
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Customer Service Manager
2 weeks ago
Nanaimo, British Columbia, Canada Quality Inn Full timeJob Summary: We are seeking a highly skilled Customer Service Manager to join our team at Quality Inn. As a key member of our management team, you will be responsible for managing staff, assigning duties, and ensuring exceptional customer service.Key Responsibilities:Manage a team of 3-4 staff members to provide excellent customer service and support.Study...
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Customer Service Manager
3 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeJob Title: Contact Centre ManagerAvalon College Limited o/a Avalon Career College is seeking a highly motivated and experienced Contact Centre Manager to lead our team of customer service professionals.Key Responsibilities:Hiring and Training: Recruit, train, and develop a team of customer service representatives to ensure they have the skills and knowledge...