Data Service Operations Specialist Leader

2 weeks ago


Montreal, Quebec, Canada Syncreon Consulting Full time

Job Summary

Syncreon Consulting is seeking an experienced Data Service BI Operations Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of our business intelligence systems.

About the Role

We are looking for a highly skilled and organized professional with a strong background in IT operations and experience working with BI systems. You will be responsible for managing the day-to-day operations of our data services, including troubleshooting issues, performing maintenance tasks, and optimizing system performance.

Responsibilities

  • Manage the overall performance of our business intelligence systems, ensuring they meet the needs of our users.
  • Develop and implement procedures to improve system efficiency and reduce downtime.
  • Collaborate with cross-functional teams to identify and prioritize projects that improve data services.
  • Provide exceptional customer service to users, responding to their needs and resolving issues promptly.
  • Maintain accurate records and reports on system performance, usage, and other relevant metrics.
  • Stay up-to-date with industry trends and best practices, applying new knowledge and skills to continuously improve data services.

Requirements

To be successful in this role, you will need:

  • 5+ years of overall IT experience, preferably in a leadership or operations capacity.
  • Strong knowledge of Unix/Linux system administration, including infrastructure and application management.
  • Experience with scripting and automation of operational tasks in languages like Python, Shell Scripting, or Ansible.
  • Good understanding of various networking protocols, such as TCP, HTTP/HTTPS, and TLS.
  • Experience working with SSAS, databases, and SQL language.
  • Familiarity with Windows server administration and ITIL principles.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Desired Skills

  • Windows & IIS administration experience.
  • Tomcat/Apache experience - ITIL certification.
  • Familiarity with Agile working practices and DevOps.
  • Experience working with Business Intelligence applications (Business Objects, QlikView, Tableau, Power BI).

Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. This includes all benefits and perks offered by Syncreon Consulting.

Why Join Us?

As a Data Service BI Operations Specialist at Syncreon Consulting, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional results. We offer a dynamic and supportive work environment that fosters growth and development.



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