Theatre Operations Manager

5 days ago


Penticton, British Columbia, Canada Landmark Cinemas Full time

We are seeking a Theatre Operations Manager to join our team at Landmark Cinemas. As a key member of our management team, you will be responsible for the overall operation of our theatre, including labour cost control, cost of sales, revenue control, speed of service, guest satisfaction, equipment and procedure training, safety of guests and cast, and film & product quality.

As a proven leader in the guest service or retail industry, you will have a strong background in managing day-to-day operations, with a focus on food service. You will be responsible for executing all food service programs at the theatre level, including training and coaching of frontline cast, as well as providing management peer guidance and direction with respect to execution.

The successful candidate will have a strong ability to set actionable goals, take initiative to deliver, and show persistence in problem-solving while keeping others focused on results. They will also have a commitment to excellence in guest service with proven ability to maintain a significant attention-to-detail.

This is an excellent opportunity to join a dynamic team and contribute to the success of Landmark Cinemas. We offer a comprehensive and competitive compensation & benefits package, annual bonus system eligibility for full-time management, growth opportunities within the theatre and cinema support centres, access to an Employee Assistance Program to support wellness, and competitive vacation allotment to promote work-life balance.

Salary: $60,000 - $80,000 per year, based on experience

Requirements:

  • Minimum 3 years related experience in a leadership role (movie theatre, QSR or convenience store, retail environment)
  • Post-secondary school program with a focus on business acumen, hospitality, entertainment, and food service management is considered an asset
  • Proven track record in managing/leading food service business
  • Understanding/knowledge of food production, food safety, merchandising, food service sales, revenue, and inventory control procedures
  • Prior experience with projection or audio-visual equipment is considered an asset
  • Proficiency with food production, revenue control procedures, and related systems is considered an asset


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