Hotel Operations Manager

4 weeks ago


Penticton, British Columbia, Canada GILL ONWARD ENTERPRISES INC. Full time

GILL ONWARD ENTERPRISES INC. is seeking a skilled Hotel Operations Manager to oversee the daily operations of our hotel. The ideal candidate will have a Bachelor's degree and 1-2 years of experience in hotel management.

Key Responsibilities
  • Develop and implement policies and procedures for efficient hotel operations
  • Recruit, train, and supervise staff to ensure excellent customer service
  • Perform front desk duties, including check-in, check-out, and guest services
  • Enforce hotel policies and procedures to maintain a safe and secure environment
  • Address customer complaints and concerns in a professional and courteous manner
Requirements
  • Bachelor's degree in Hotel Management or related field
  • 1-2 years of experience in hotel management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and under pressure


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