Restaurant Operations Manager

3 weeks ago


Penticton, British Columbia, Canada TACO TIME Full time
Restaurant Operations Manager

At TACO TIME, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, with experience in monitoring revenues, staff performance, and implementing operational procedures.

Key Responsibilities:
  • Monitor revenues to determine labour costs and implement cost-saving measures
  • Monitor staff performance and provide coaching and feedback to improve productivity
  • Set staff work schedules to ensure adequate coverage during peak periods
  • Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery
  • Ensure health and safety regulations are followed, maintaining a clean and safe environment for customers and staff
  • Negotiate arrangements with suppliers for food and other supplies, ensuring the best possible prices and quality
  • Negotiate with clients for catering or use of facilities, building strong relationships and driving revenue growth
  • Address customers' complaints or concerns, providing exceptional customer service and resolving issues promptly
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in restaurant management
  • Strong leadership and communication skills, with the ability to motivate and coach staff
  • Ability to work under pressure, with attention to detail and a focus on delivering high-quality results
  • Dependability, flexibility, and a strong work ethic, with a commitment to teamwork and collaboration


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